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Home Announcements List Contents
 
Announcements
View Everest Software's (formerly iCode) recent product and services announcements here. For earlier announcements, please see our Archive section
 
 
Date: October 01, 2008
Subject: Everest eStorefront Release Schedule
From: Everest Product Management
Affected Group: Everest Customers and Partners
Text: With all of the discussion around Everest 5.0.3 and the revised eStorefront, we want to keep our customers informed about the development progress, the available training and the early release opportunities. .

Development Progress
We recently focused our development effort on two near term objectives: (1) provide fixes for all known bugs (non-eStorefront)—this resulted in the 5.0.2 release—while (2) simultaneously improving the architecture, performance, and usability of the updated eStorefront slated for the follow-on 5.0.3 version. After speaking with many customers and reviewing the earlier versions, we have revised the release date to ensure completion and quality of the added enhancements. The managed availability of Everest 5.0.3 is now tentatively scheduled to begin on December 10th with the official release following soon after. We apologize for any inconvenience this may cause, but feel it is in the best interest of all customers to release the best possible product.

Available Training
To help get your eStorefront site running as quickly as possible after the 5.0.3 release, you can begin preparation now by adding any data necessary to take advantage of the new features. If you have not already done so, please visit the Cyber Theater located on the Everest Support site. There are videos available for you to view on the eStorefront Standard and Professional versions. Additionally, the details of each feature are available in the Everest eStorefront Training Guide and User Guide located in the Documentation section of the support site. Please feel free to post questions about features on the Everest Community Forums, where our eStorefront team can respond for the benefit of all customers. As we approach the managed availability date, additional self training materials will be made available to help those who want to customize the look and feel of their site.

Alpha Opportunities for Everest 5.0.3
Early versions of Everest eStorefront 5.0.3 are already in the hands of several customers and we have received positive feedback on the flexibility of the design and functionality. If you are interested in joining the early adopters and providing feedback that will help the Everest community, please contact your Account Manager and request to be added to the eStorefront alpha list.
 
 
Date: July 23, 2008
Subject: Everest v4.0.2 Service Pack 4
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Everest is pleased to announce the availability of Everest Advanced 4.0.2 Service Pack 4. This release is available to all customers who have an active Everest Advanced maintenance plan.

It contains fixes that are designed to correct known issues including the identified malware exploits and to improve the overall functionality of Everest 4.0.2. We strongly recommend that all customers review the release notes for complete update instructions before downloading this service pack.

Release Information
File to download: Click here for download
Release Notes Click here for Release Notes
Customization Notes Click here for ASP, Database, and Report Changes
Download size: 80.6 MB
Date published: July 23, 2008

If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: August 1, 2008
Subject: August Webinar Schedule
From: Everest Software, Inc.
Affected Group: Everest Customers
Text:

Everest Excellize for Tailored Reporting Requirements

Are you exporting information from Everest each month to excel spreadsheets, just to spend hours manipulating and reformatting the data? When you need to make decisions quickly, Everest makes it easy to use the tool you know best, Excel. One click and your Excel spreadsheet will display the latest information directly from your Everest software. Take advantage of Everest Excellize standard spreadsheets "as-is" or modify them to meet your needs. Join this webinar to get an overview of Everest Excellize. (Diana Hess as Presenter)

    August 13, 2008 @ 1:00pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/648026265

    August 27, 2008 @ 1:00pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/891488116

Use the SDK to adapt Everest to your requirements

Everest Software Development Kit (SDK) gives you the tools you need to easily and seamlessly integrate Everest with your other important applications. Use it to create custom-fit, practical solutions and add-ons that seamlessly share and modify Everest data without any rekeying and without in-depth knowledge of Everest’s architecture. (Lori Berardinelli as Presenter)

    August 7, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/923520577

    August 21, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/526165488

Utilize BAM & CRM Studio to Enhance Customer Relations

Are you using BAM and/or CRM Studio to its peak capability? At a high level this webinar will review extended BAM functionality such as creating tasks, appointments and the ability to run reports. Did you know CRM studio has 117 pre-defined sample events, an email response system and architect tools to create your own queries, events and reports? Join this webinar to determine if there is additional functionality that your company can be utilizing. ( Arun Govindappa or Amin Jani as Presenter)

    August 11, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/189321986

    August 25, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/468293643

IT Services provided by Everest IT Experts

We now provide services to help you assess, manage, install, integrate, deploy, migrate and protect your network infrastructure. As the trusted partner for Your Business Operating System, Everest IT experts understand your business. Join this webinar to find out how to protect your business with business continuity, how all the network stuff works and how to know your IT capacity. ( Jay Vanikar as Presenter)

    August 4, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/697128439

    August 18, 2008 @ 1pm EDT:

   Registration Link: https://www1.gotomeeting.com/register/199119579

Use Everest Forms Designer to Simplify & Streamline Operations

You want the user’s environment to be simple, streamlined, and contain wording that is familiar to them. Everest Forms Designer allows you to perform such a task. Change sales, credit, purchase and debit documents to meet your needs. Modify the customer, vendor and item profiles. Also, with Everest 5.0 you can assign forms to specific document aliases! Join this webinar to learn more about how you can use the Everest Forms Designer to streamline your company! (Diana Hess as Presenter)

    August 15, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/247477738

    August 29, 2008 @ 1pm EDT:

    Registration Link: https://www1.gotomeeting.com/register/360290565

 
 
Date: July 2, 2008
Subject: July Webinar Schedule
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Utilize BAM & CRM Studio to Enhance Customer Relations

Everest Excellize for Tailored Reporting Requirements

Are you exporting information from Everest each month to excel spreadsheets, just to spend hours manipulating and reformatting the data? When you need to make decisions quickly, Everest makes it easy to use the tool you know best, Excel. One click and your Excel spreadsheet will display the latest information directly from your Everest software. Take advantage of Everest Excellize standard spreadsheets "as-is" or modify them to meet your needs. Join this webinar to get an overview of Everest Excellize. (Diana Hess as Presenter)

July 10, 2008 @ 1:00pm EDT:
Registration Link: https://www1.gotomeeting.com/register/153744137

July 31, 2008 @ 1:00pm EDT:
Registration Link: https://www1.gotomeeting.com/register/636831978



Use the SDK to adapt Everest to your requirements

Everest Software Development Kit (SDK) gives you the tools you need to easily and seamlessly integrate Everest with your other important applications. Use it to create custom-fit, practical solutions and add-ons that seamlessly share and modify Everest data without any rekeying and without in-depth knowledge of Everest’s architecture. (Lori Berardinelli as Presenter)

July 11, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/874500752

July 24, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/486414373



Utilize BAM & CRM Studio to Enhance Customer Relations

Are you using BAM and/or CRM Studio to its peak capability? At a high level this webinar will review extended BAM functionality such as creating tasks, appointments and the ability to run reports. Did you know CRM studio has 117 pre-defined sample events, an email response system and architect tools to create your own queries, events and reports? Join this webinar to determine if there is additional functionality that your company can be utilizing. ( Arun Govindappa or Amin Jani as Presenter)

July 14, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/485338712

July 29, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/510009069



IT Services provided by Everest IT Experts

We now provide services to help you assess, manage, install, integrate, deploy, migrate and protect your network infrastructure. As the trusted partner for Your Business Operating System, Everest IT experts understand your business. Join this webinar to find out how to protect your business with business continuity, how all the network stuff works and how to know your IT capacity. ( Jay Vanikar as Presenter)

July 15, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/912120204



Use Everest Forms Designer to Simplify & Streamline Operations

You want the user’s environment to be simple, streamlined, and contain wording that is familiar to them. Everest Forms Designer allows you to perform such a task. Change sales, credit, purchase and debit documents to meet your needs. Modify the customer, vendor and item profiles. Also, with Everest 5.0 you can assign forms to specific document aliases! Join this webinar to learn more about how you can use the Everest Forms Designer to streamline your company! (Diana Hess as Presenter)

July 17, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/982522004

July 28, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/841224794



Everest Advanced Dashboard adds business intelligence to your desktop

Add an advanced business intelligence feature to your desktop using the Everest Advanced Dashboard. It gives you the ability to see mission critical information that is relevant to you from your Everest Dashboard or via an internet explorer browser. The dashboard can be configured to include graphs, reports, performance indicators, and reminders. ( Arun Govindappa as Presenter)

July 25, 2008 @ 1pm EDT:
Registration Link: https://www1.gotomeeting.com/register/224932496

 
 
Date: July 1, 2008
Subject: Everest Advanced v5.0.1
From: Everest Software, Inc.
Affected Group: Everest Customers and Partners
Text: Everest is pleased to announce the availability of Everest Advanced 5.0.1 which integrates Everest Advanced 5.0 with Service Pack 1 in a single install. Due to heavy demand for Everest 5.0, we will continue to schedule availability through a service request form. This allows our Customer Support teams to provide a consistent level of excellent service to everyone.

Customers who already have download links for Everest Advanced 5.0 will automatically receive new download links to the new Everest Advanced 5.0.1 over the next 48 hours. We anticipate granting Everest Advanced 5.0.1 download access to all other customers who previously requested the 5.0 download over the next eight weeks

Everest Advanced 5.0.1 includes many improvements to the installation process and fixes that improve the overall Everest functionality. We strongly recommend customers review the release notes and update instructions before downloading this release..

If you have not already submitted an Everest 5.0 download request, use this 5.0 Download Request link to initiate the process. Based on available support capacity and the information you provide, our Customer Support Operations and Account Managers will schedule and send download instructions.

If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: June 19, 2008
Subject: EDI integration for Drop Shippers
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Do you drop ship more than 100 orders per month?

Do you have staff spending hours every day updating purchase orders and creating invoices?

Do you have vendors that support EDI, but are afraid a solution would be too expensive to implement?

Your invited to join Phillip Kennedy, Senior Product Manager at Everest Software, to find out how you can automate the drop ship process using our new integration with TrueCommerce.

Click here to register
June 19
2pm ET

What You'll Learn at the Webinar:
- How TrueCommerce eliminates common obstacles for implementing EDI
- How EDI can be used to submit purchase orders to your vendors
- Steps that can be eliminated from the customer invoicing process
 
 
Date: June 17, 2008
Subject: EDI integration for Wholesale/Distribution
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Do you have customers that mandate you support EDI?

Do you currently use an EDI "web form" to receive orders from customers?

Do you get chargebacks or fines for not complying with EDI requirements?

Do you have staff spending hours every day re-keying data between Everest and your EDI solution?

Your invited to join Phillip Kennedy, Senior Product Manager at Everest Software, to find out how you can automate the drop ship process using our new integration with TrueCommerce.

Click here to register
June 17
2pm ET

What You'll Learn at the Webinar:
- How TrueCommerce eliminates common obstacles for implementing EDI
- Methods to eliminate re-keying of EDI orders and invoices
- Process to prevent charge backs due to compliance issues
 
 
Date: June, 5, 2008
Subject: June Webinars!
From: Everest Software, Inc.
Affected Group: Everest Advanced Customers
Text: Everest Excellize for Tailored Reporting Requirements.

Are you exporting information from Everest each month to excel spreadsheets, just to spend hours manipulating and reformatting the data? When you need to make decisions quickly, Everest makes it easy to use the tool you know best, Excel. One click and your Excel spreadsheet will display the latest information directly from your Everest software. Take advantage of Everest Excellize standard spreadsheets "as-is" or modify them to meet your needs. Join this webinar to get an overview of Everest Excellize. (Diana Hess as Presenter)

June 10, 2008 @ 3:00pm EDT
Registration Link: https://www1.gotomeeting.com/register/689449862

June 24, 2008 @ 3:00pm EDT:
Registration Link: https://www1.gotomeeting.com/register/177168560



Utilize BAM & CRM Studio to Enhance Customer Relations


Are you using BAM and/or CRM Studio to its peak capability? At a high level this webinar will review extended BAM functionality such as creating tasks, appointments and the ability to run reports. Did you know CRM studio has 117 pre-defined sample events, an email response system and architect tools to create your own queries, events and reports? Join this webinar to determine if there is additional functionality that your company can be utilizing. ( Arun Govindappa as Presenter)

June 12, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/496887187

June 23, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/613380547



Use Everest Forms Designer to Simplify & Streamline Operations


You want the user’s environment to be simple, streamlined, and contain wording that is familiar to them. Everest Forms Designer allows you to perform such a task. Change sales, credit, purchase and debit documents to meet your needs. Modify the customer, vendor and item profiles. Also, with Everest 5.0 you can assign forms to specific document aliases! Join this webinar to learn more about how you can use the Everest Forms Designer to streamline your company! (Diana Hess as Presenter)

June 13, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/696423181

June 27, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/525865840



IT Services provided by Everest IT Experts


We now provide services to help you assess, manage, install, integrate, deploy, migrate and protect your network infrastructure. As the trusted partner for Your Business Operating System, Everest IT experts understand your business. Join this webinar to find out how to protect your business with business continuity, how all the network stuff works and how to know your IT capacity. ( Jay Vanikar as Presenter)

June 11, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/634987407

June 25, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/968376156

June 30, 2008 @ 3pm EDT:
Registration Link: https://www1.gotomeeting.com/register/466288973
 
 
Date: May 30, 2008
Subject: Everest Advanced v5.0.0
From: Everest Software, Inc.
Affected Group: Everest Customers and Partners
Text: Everest Software is happy to announce availability of Everest Advanced 5.0. We believe the new features and enhancements in this version will help our customers “Grow,” “Streamline” and “Manage” like never before possible!

GROWTH is greatly facilitated through the new Everest eStorefront; it has been designed to attract new customers by providing the kind of high-end shopping experience encountered at the largest online or multi-channel retailers. eStorefront is full of functionality to help keep customers on your site longer and buy more from you. Some customer retention features have been added such as gift cards and gift receipts.

Streamlined operations is another major benefit of Everest 5.0. Merchants selling apparel, footwear or any product with multiple variations will benefit from the new item matrix and advanced style maintenance capabilities. Warehouse operations can be improved with new tools for receiving and fulfillment. Accounting procedures have also been simplified and automated to save you time.

Better business management and increased efficiency is now possible with enhanced dashboards, query builders, reports and audit trails providing more real-time visibility and control.

We are very excited for our existing customers with an active maintenance plan to begin the upgrade process to the new version.

In anticipation of heavy demand for the new release, we need to schedule the availability of Everest 5.0 through download details and a service request form. This will allow our customer support team to continue providing a consistent level of excellent service to everyone.

Please find the download details by clicking the 5.0 Download Request link. Based on available support capacity and request information provided, our customer support operations and account managers will send download instructions to customers requesting Everest 5.0.

We strongly encourage customers to begin looking at the documentation we have made available for Everest 5.0.

Information that you can access:
If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: May 12, 2008
Subject: Everest v4.0.2 Service Pack 3
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Everest is pleased to announce the availability of Everest Advanced 4.0.2 Service Pack 3. This release is available to all customers who have an active Everest Advanced maintenance plan.

It includes fixes that are designed to correct known issues and to improve the overall functionality of Everest 4.0.2. We strongly recommend that all customers review the release notes for complete update instructions before downloading this service pack.

Release Information
File to download: Click here for download
Release Notes Click here for Release Notes
Customization Notes Click here for ASP, Database, and Report Changes
Download size: 78.7 MB
Date published: May 12, 2008

If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: March 25, 2008
Subject: Everest v3.0.1 Service Pack 07358
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: We are pleased to announce Everest Advanced 3.0.1 Service Pack 07358 for all customers with an active maintenance plan. This release contains fixes to correct all known issues and improves the overall functionality of this version of the software. You should review the release notes for complete instructions before downloading the service pack

IMPORTANT! This is the last service pack for all Everest Advanced versions that start with 3, according to the sunset schedule sent in prior announcements. Service for this software will be available through March 31, 2008. We urge you to contact customer support to schedule an upgrade to the latest version of Everest so that your maintenance service will continue without interruption. Customers with an active maintenance plan may upgrade at no additional cost.

Release Information
File to download: Click here for download
Release Notes Click here for Release Notes
Customization Notes Click here for Database and Report Changes
Download size: 83.6 MB
Date published: March 25, 2008

If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: March 5, 2008
Subject: Everest Version 5.0 SNEAK PREVIEW Webinars
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: As we approach the release date for our next version, we are excited to share some of the details surrounding the new customer-driven functionality we have in store.

To share this new functionality with our customers, the Product Management team will conduct a series of webinars providing you with an overview of the new functionality specifically developed based on your input and feedback.

Please click on the links below to register for a webinar. Each session will last approximately 30 minutes and will conclude with a live QA session. We will record each session for those who are not able to attend.

As you will see, we have listened to your feedback and been very busy developing functionality that will help you effectively manage and grow your business. We are currently looking for a limited number of customers to go LIVE with a Managed Availability (MA) version of Everest 5.0. Your participation will provide us with early feedback on the new functionality, ensure stability of the product before its final release and provide participants with faster access to the new features. Customers interested in signing up for the MA program should fill out the registration form.
Register here for 5.0 Managed Availability

Matrix Improvements
March 12; 12pm ET
Learn how you will be able to manage apparel, footwear and other multi-dimensional products more efficiently with an all new matrix wizard and other enhancements.
Click here to watch recording

Enhanced Accounting Productivity
March 19; 12pm ET
Learn about the new accounting features that will save you time and increase your productivity!
Click here to register

eStorefront: Standard
April 2; 12pm ET
Come see how the new Everest e-Commerce storefront will improve shopper navigation, increase your sales and allow you to easily personalize your site without requiring customization.
Click here to watch recording

eStorefront: Professional
April 9; 12pm ET
Come see how the new Professional version of the Everest e-Commerce storefront will give you a look that will rival any of the top retail sites. Our new Professional version will get your shoppers to stay longer and keep coming back.
Click here to watch recording

Productivity enhancements
April 16; 12pm ET
Version 5.0 has features that will make your staff more efficient from the warehouse to the accounting department. Join this session to learn about enhancements for fulfillment, receiving, an all new customer "Merge" option and more.
Click here to register
 
 
Date: January 28, 2008
Subject: Everest v4.0.2 Service Pack 2
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Everest is pleased to announce the availability of Everest Advanced 4.0.2 Service Pack 2. This release is available to all customers who have an active Everest Advanced maintenance plan.

It includes fixes that are designed to correct known issues and to improve the overall functionality of Everest 4.0.2. We strongly recommend that all customers review the release notes for complete update instructions before downloading this service pack.

Release Information
File to download: Click here for download
Release Notes Click here for Release Notes
Customization Notes Click here for ASP, Database, and Report Changes
Download size: 63.8 MB
Date published: January 28, 2008

If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: January 28, 2008
Subject: 2008 Everest Maintenance Plan changes
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: In our continued effort to improve, we are excited to announce the 2008 Everest Maintenance Plan changes for our direct customers which include many new benefits that maximize the value of your maintenance plan.

New Benefits Include:
  • Ability to report technical issues without having to pay for an incident
  • Track your open issues on the customer support site
  • Communicate via e-mail with support teams in reference to your incidents
  • Automatic renewal of your plan with options for easy installment payments
  • Basic "how to" assistance
  • And more…
Automatic Maintenance Renewal
With the new automatic renewal provisions, your investment in Everest will stay protected against support interruptions at inopportune moments. Your maintenance plan will now automatically renew on the anniversary date of your plan. As part of the improved auto-renewal process you now also have the option to spread the annual renewal fees over three (3) equal monthly installments provided we have a completed maintenance Charge Card Authorization in our file. To take advantage of the payment installment option please contact your Account Manager.

Price Change
In our industry, the cost of providing excellent support has continued to rise over the years. Nevertheless, we have tried very hard to maintain our fee structures well below industry averages without sacrificing the quality of support we provide. In fact, the last increase to maintenance fees was over three (3) years ago. Unfortunately, with the continued increases in investments that allow us to deliver improved services and products, there is a slight fee increase effective on your current maintenance anniversary date.

Call Your Account Manager Today!
Be sure to review the Maintenance Policy provisions and contact your Account Manager using our toll free number, (800) 382-0725 to find out more about these changes and how they can affect you.
 
 
Date: January 3, 2008
Subject: 2008 Payroll Tax Updates
From: Everest Software, Inc.
Affected Group: Everest Advanced Customers
Text: US Payroll updates to support new 2008 tax tables and forms are now available for customers with an active maintenance plan.

Everest Advanced v4.0.2 Users
Updates are now available as part of the v4.0.2 Service Pack 2 Managed Availability. Contact customer support to obtain download details and installation instructions. We plan to release v4.0.2 SP2 to all customers later in January.

Everest Advanced v3.0.1 Users
Updates are now available as part of a patch on v3.0.1. Contact customer support to obtain download details and installation instructions.

 
 
Date: December 10, 2007
Subject: Everest v4.0.2 SP1
From: Everest Software, Inc.
Affected Group: Everest Customers
Text: Everest is pleased to announce the availability of Everest Advanced 4.0.2 Service Pack 1. This release is available to all customers who have an active Everest Advanced maintenance plan.

It includes fixes that are designed to correct known issues and to improve the overall functionality of Everest 4.0.2. We strongly recommend that all customers review the release notes for complete update instructions before downloading this service pack.

Release Information
File to download: Click here for download
Release Notes Click here for Release Notes
Customization Notes Click here for ASP, Database, and Report Changes
Download size: 60.3 MB
Date published: December 10, 2007

If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

Sincerely,
Everest Software, Inc.
 
 
Date: October 23, 2007
Subject: Everest 4.0.2 Now Available(Updated)
From: Everest Software, Inc.
Affected Group: Everest Advanced Customers
Text: Everest Software is happy to announce availability of Everest 4.0.2. This version introduces enhancements to help small businesses increase sales, improve operational efficiency and increase visibility of information through out the organization. New functionality available in this version includes...

  • Pull Sheet Improvements
  • Productivity Enhancements
  • Expanded SDK

    Customers using v4.0.x can upgrade to the new release immediately by downloading the setup files from the Downloads section of the support website and following the steps defined in the Upgrade Instructions.

    Customers using v3.0.1 must first run the Database Verification Utility before starting the upgrade process. The purpose of this utility is to check the integrity of customer databases and identify issues that must be corrected prior to upgrading to v4.0.2.

    Download details for the Database Verification Utility can be accessed from our support website by clicking the Database Verification Utility link.

    We strongly encourage all customers to review the documentation we have available for Everest 4.0.2. Information that you can access from the support website includes:
  • Everest 4.0.2 Documentation
  • Release Notes
  • Upgrade Instructions
  • User Guides
  • Training Guides
  • New CyberTheater Recordings
  • Everest 4.0.2 Activation and Option Keys

    Update
    Date : October 23, 2007
    Subject : Issue Notification
    Affected : Everest Advanced 4.0.2 ECommerce customers

    An issue has been reported on Everest Advanced 4.0.2 that may affect some of our customers who use Everest Ecommerce. In some Ecommerce environments, the site may clear the shopping cart when a “returning” web shopper clicks on the check out button. The web shopper can add the items back again to his shopping cart and the second time the items do not get dropped from the cart.

    We have identified the issue and our Support teams have a temporary fix available for affected customers. We are actively working on including this fix in our next public service pack release. In the meantime, you may contact support if you are on 4.0.2 with Ecommerce and require a temporary fix.

  •  
     
    Date: September 6, 2007
    Subject: PC Charge version 5.7.1i SP8 Compatibility
    From: Everest Software Inc.
    Affected Group: Everest PayBridge Users
    Text: Everest Software is pleased to announce compatibility with PC Charge v5.7.1i SP8. To support this latest Service Pack from PC Charge, a new version of PayBridge is required and now available.

    Everest PayBridge users can download the latest version of PayBridge v1.0.32 at the Downloads section of this website.

    Instructions on applying this upgrade are included in the readme.txt file that is part of the download.
     
     
    Date: August 15, 2007
    Subject: Everest 4.0.1 Service Pack 07196
    From: Everest Software, Inc.
    Affected Group: Everest Customers
    Text: Everest is pleased to announce the availability of Everest Advanced 4.0.1 Service Pack 07196 for all customers who have an active Everest Advanced maintenance plan. This release contains fixes that are designed to correct known issues and to improve the overall functionality of Everest 4.0.1. We strongly recommend that all customers review the release notes for complete update instructions before downloading this service pack.

    Release Information
    File to download: Click here for download
    Release Notes Click here for Release Notes
    Customization Notes Click here for ASP, Database, and Report Changes
    Download size: 68.3 MB
    Date published: August 15, 2007

    If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

    Sincerely,
    Everest Software, Inc.
     
     
    Date: August 16, 2007
    Subject: Webinar: Using Report Manager
    From: Everest Software, Inc.
    Affected Group: Everest Advanced Customers
    Text: Join this webinar to review the components of the Reports Manager. Learn about the reports repository, the different between internal reports and reports on the Reports Menu, how to extract and register a report. Click Here to pre-register
     
     
    Date: July 26, 2007
    Subject: Everest 5.0 Project Renamed to Everest 4.0.2 and Content Revised
    From: Everest Software, Inc.
    Affected Group: Everest Advanced Customers
    Text: Based on customer feedback during the beta of our Everest 5.0 project, we have re-assessed the projects potential impact to our customer base. We are happy to announce our decision to revise its content and rename the release to Everest Advanced 4.0.2 to achieve the following:

    Easier Upgrade Path
    The Everest 4.0.x platform was released less than 6 months ago. Many of our customers have not had the opportunity to upgrade from Everest 3.0.1. The change allows customers still using Everest 3.0.1 to upgrade directly to the Everest 4.0.2.

    Backward Compatibility of System Requirements
    System requirements for Everest 4.0.1 and Everest 4.0.2 will remain the same. Unlike the original project, Everest 4.0.2 will continue to support SQL 2000 and SQL 2005 as well as Windows 2000 and 2003 Operating Systems. Upgrades to Windows 2003 and SQL 2005will not be required.

    Continued Support of Everest v3.0.1
    Everest Sunset Policy is to support only two major versions of a product. This allows our development and support teams to continue to focus resources on versions 3.0.1 and 4.0 which have a high rate of adoption by users.

    More Robust Platform
    Releasing the project as 4.0.2 allows us to get our most robust product to our customer and allows our partners to take advantage of the expanded SDK.

    We anticipate the general availability of Everest 4.0.2 in late September with managed availability to start August 14th. We are very excited about Everest 4.0.2 as it will be the foundation for our next generation of features that will be developed using agile techniques; this will allow us to respond to the needs of our customers faster than ever before.

    How can I participate in the managed availability?
    Customers interested in participating in the managed availability for Everest 4.0.2 should request an invitation by sending a message to pkennedy@everestsoftwareinc.com before August 10.

    Customers that requested an invitation for Everest 5.0 do not need to make another request. You will automatically be considered for the managed availability of Everest 4.0.2.

    So that we can work closely with the customers that participate in this program, we are only sending a limited number of invitations. Customers invited to participate in the program will be contacted so that we can review program details and plan the upgrade.

    More Information
    Not interested in the managed availability, but want more information? As we get closer to the release date, we will publish more information about the new functionality and plan a webinar to demonstrate the new features.
     
     
    Date: July 26, 2007
    Subject: New Offering : Printed Everest Documentation
    From: Everest Software, Inc.
    Affected Group: Everest Advanced Customers
    Text: In response to Customer requests for printed documentation, Everest is pleased to announce immediate availability of professionally printed Everest Advanced Edition 4.0.1 User Guides and Training Guides with new lower prices. Select them individually from 24 titles or buy them in sets and save! You can now purchase them directly from the Everest Web Store.
     
     
    Date: June 25, 2007
    Subject: Everest 3.0.1 Service Pack 07127
    From: Everest Software, Inc.
    Affected Group: Everest Customers
    Text: Everest is pleased to announce the availability of Everest Advanced 3.0.1 Service Pack 07127 for all customers who have an active Everest Advanced maintenance plan. This release contains fixes that are designed to correct known issues and to improve the overall functionality of Everest 3.0.1. We strongly recommend that all customers review the release notes for complete update instructions before downloading this service pack.

    Release Information
    File to download: Click here for download
    Release Notes Click here for Release Notes
    Customization Notes Click here for ASP, Database, and Report Changes
    Download size: 73.4 MB
    Date published: June 25, 2007

    If you do not have an active Everest Advanced maintenance plan, please contact your account manager at 1-800-382-0725.

    Sincerely,
    Everest Software, Inc.
     
     
    Date: June 25, 2007
    Subject: Database Verification Utility Access
    From: Everest Software, Inc.
    Affected Group: Everest Customers
    Text: We have streamlined the process for requesting the Database Verification Utility. Customers completing the 4.0.1 Download Request form are now given a link to download the utility immediately after completing the form. A confirmation e-mail is also sent to customers completing the form with links to the utility as well as other resources we have available to help the migration process go smoothly.

    Customers that are upgrading from Everest 3.0.1 must run the Database Verification Utility. This utility will confirm your database is compatible with new database rules we added in version 4.0.1. If the utility detects issues that it cannot correct automatically, a log file will be created that must be reviewed by our support team. Instructions for using the utility are included with the download.

    Customers that are already using Everest 4.0.0 can get the latest version by going directly to the Downloads section of this website. There is no need to request the download or run the database verification utility.
     
     
    Date: June 18, 2007
    Subject: Everest and Canadian Check Format Changes
    From: Everest Software, Inc.